{"id":3927,"date":"2026-08-27T10:00:00","date_gmt":"2026-08-27T13:00:00","guid":{"rendered":"https:\/\/oreons.com\/?p=3927"},"modified":"2026-08-27T10:00:00","modified_gmt":"2026-08-27T13:00:00","slug":"experiencia-do-passageiro-rodoviario-ep02-c12","status":"publish","type":"post","link":"https:\/\/oreons.com\/fr\/experiencia-do-passageiro-rodoviario-ep02-c12\/","title":{"rendered":"Le principal point noir pour les passagers des bus\u00a0: les enseignements que cette exp\u00e9rience tire pour le secteur des transports."},"content":{"rendered":"<p><strong>exp\u00e9rience des passagers routiers<\/strong> Il s&#039;agit d&#039;un sujet qui devient une r\u00e9alit\u00e9 concr\u00e8te dans le quotidien de ceux qui vendent et exploitent des billets de bus\u00a0: le service \u00e0 la client\u00e8le, l&#039;\u00e9coute et la frustration des passagers.<\/p>\n<figure class=\"wp-block-video\"><video controls preload=\"metadata\" poster=\"https:\/\/oreons.com\/wp-content\/uploads\/2026\/07\/ep02-c12-capa-1200x675-1.jpg\"><source src=\"https:\/\/res.cloudinary.com\/nfj461rh\/video\/upload\/v1784229233\/oreons-latbus\/podcast\/ep02\/c12\/video-16x9.mp4\" type=\"video\/mp4\"><\/video><\/figure>\n<h2>Que r\u00e9v\u00e8le le th\u00e8me \u201c Le principal point noir pour les passagers de bus \u201d sur le march\u00e9 ?<\/h2>\n<p>Cette r\u00e9duction est fond\u00e9e sur une exp\u00e9rience concr\u00e8te, et non sur une promesse abstraite. La technologie doit faciliter les op\u00e9rations, les ventes et l&#039;exp\u00e9rience passager sans pour autant remplacer le contact humain. Lorsque les processus, les \u00e9quipes et la technologie fonctionnent de concert, l&#039;entreprise fluidifie les \u00e9changes et offre une exp\u00e9rience plus fiable aux vendeurs comme aux voyageurs.<\/p>\n<h2>De la difficult\u00e9 op\u00e9rationnelle \u00e0 une meilleure d\u00e9cision commerciale.<\/h2>\n<p>Dans le transport routier, m\u00eame des retards mineurs, des t\u00e2ches manuelles ou une information dispers\u00e9e peuvent nuire au service client, aux taux de conversion et aux marges b\u00e9n\u00e9ficiaires. Identifier la cause profonde du probl\u00e8me permet de choisir une technologie avec un objectif clair\u00a0: simplifier le travail, accro\u00eetre le potentiel de vente et pr\u00e9server les relations humaines.<\/p>\n<h2>Comment la suite NXGen prend-elle en charge ce cheminement ?<\/h2>\n<p>Oreons con\u00e7oit des solutions pour connecter la technologie, l&#039;intelligence d&#039;affaires et l&#039;exp\u00e9rience dans le transport routier. L&#039;objectif n&#039;est pas de num\u00e9riser par simple effet de mode, mais d&#039;appliquer les donn\u00e9es et l&#039;automatisation l\u00e0 o\u00f9 elles g\u00e9n\u00e8rent des r\u00e9sultats concrets et une exp\u00e9rience utilisateur optimale.<\/p>\n<p>Apprenez \u00e0 conna\u00eetre <a href=\"https:\/\/oreons.com\/fr\/\">Suite NXGen<\/a> Et discutez avec l&#039;\u00e9quipe d&#039;Oreons de la r\u00e9alit\u00e9 commerciale de votre entreprise.<\/p>","protected":false},"excerpt":{"rendered":"<p>Service client, \u00e9coute et frustration des passagers.<\/p>","protected":false},"author":2,"featured_media":3926,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_joinchat":[],"footnotes":"","_wpscppro_dont_share_socialmedia":false,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[7,6,8],"tags":[],"class_list":["post-3927","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cases","category-inovacao","category-tecnologia"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/oreons.com\/fr\/wp-json\/wp\/v2\/posts\/3927"}],"collection":[{"href":"https:\/\/oreons.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/oreons.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/oreons.com\/fr\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/oreons.com\/fr\/wp-json\/wp\/v2\/comments?post=3927"}],"version-history":[{"count":1,"href":"https:\/\/oreons.com\/fr\/wp-json\/wp\/v2\/posts\/3927\/revisions"}],"predecessor-version":[{"id":3983,"href":"https:\/\/oreons.com\/fr\/wp-json\/wp\/v2\/posts\/3927\/revisions\/3983"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/oreons.com\/fr\/wp-json\/wp\/v2\/media\/3926"}],"wp:attachment":[{"href":"https:\/\/oreons.com\/fr\/wp-json\/wp\/v2\/media?parent=3927"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/oreons.com\/fr\/wp-json\/wp\/v2\/categories?post=3927"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/oreons.com\/fr\/wp-json\/wp\/v2\/tags?post=3927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}