{"id":3929,"date":"2026-09-01T10:00:00","date_gmt":"2026-09-01T13:00:00","guid":{"rendered":"https:\/\/oreons.com\/?p=3929"},"modified":"2026-09-01T10:00:00","modified_gmt":"2026-09-01T13:00:00","slug":"empatia-no-transporte-rodoviario-ep02-c14","status":"publish","type":"post","link":"https:\/\/oreons.com\/en\/empatia-no-transporte-rodoviario-ep02-c14\/","title":{"rendered":"Olhar emp\u00e1tico no transporte: o que essa experi\u00eancia ensina ao transporte"},"content":{"rendered":"<p><strong>Empatia no transporte rodovi\u00e1rio<\/strong> \u00e9 um tema que aparece de forma concreta na rotina de quem vende e opera passagens de \u00f4nibus. Mensagem curta de cuidado, empatia e zelo com clientes.<\/p>\n<figure class=\"wp-block-video\"><video controls preload=\"metadata\" poster=\"https:\/\/oreons.com\/wp-content\/uploads\/2026\/07\/ep02-c14-capa-1200x675-1.jpg\"><source src=\"https:\/\/res.cloudinary.com\/nfj461rh\/video\/upload\/v1784229237\/oreons-latbus\/podcast\/ep02\/c14\/video-16x9.mp4\" type=\"video\/mp4\"><\/video><\/figure>\n<h2>O que o tema &#8220;Olhar emp\u00e1tico no transporte&#8221; revela sobre o mercado<\/h2>\n<p>The cut stems from real experience, not an abstract promise. Technology should support operations, sales, and the passenger experience without replacing human interaction. When process, team, and technology work together, the company reduces friction and creates a more reliable journey for both sellers and travelers.<\/p>\n<h2>From operational pain to a better business decision.<\/h2>\n<p>In road transport, minor delays, manual tasks, or scattered information can affect customer service, conversion rates, and profit margins. Identifying the root cause of the problem allows for the selection of technology with a clear objective: to simplify work, expand sales capacity, and preserve human relationships.<\/p>\n<h2>How does the NXGen Suite support this path?<\/h2>\n<p>Oreons develops solutions to connect technology, business intelligence, and experience in road transport. The central point is not to digitize as a trend, but to apply data and automation where they generate measurable results and a better experience.<\/p>\n<p>Get to know <a href=\"https:\/\/oreons.com\/en\/\">NXGen Suite<\/a> And talk to the Oreons team about your company&#039;s business reality.<\/p>","protected":false},"excerpt":{"rendered":"<p>Mensagem curta de cuidado, empatia e zelo com clientes.<\/p>","protected":false},"author":2,"featured_media":3928,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_joinchat":[],"footnotes":"","_wpscppro_dont_share_socialmedia":false,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[7,6,8],"tags":[],"class_list":["post-3929","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cases","category-inovacao","category-tecnologia"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/oreons.com\/en\/wp-json\/wp\/v2\/posts\/3929"}],"collection":[{"href":"https:\/\/oreons.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/oreons.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/oreons.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/oreons.com\/en\/wp-json\/wp\/v2\/comments?post=3929"}],"version-history":[{"count":1,"href":"https:\/\/oreons.com\/en\/wp-json\/wp\/v2\/posts\/3929\/revisions"}],"predecessor-version":[{"id":3984,"href":"https:\/\/oreons.com\/en\/wp-json\/wp\/v2\/posts\/3929\/revisions\/3984"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/oreons.com\/en\/wp-json\/wp\/v2\/media\/3928"}],"wp:attachment":[{"href":"https:\/\/oreons.com\/en\/wp-json\/wp\/v2\/media?parent=3929"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/oreons.com\/en\/wp-json\/wp\/v2\/categories?post=3929"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/oreons.com\/en\/wp-json\/wp\/v2\/tags?post=3929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}